Mental Health

Integrated, virtual mental health support

Support every employee and every need — all through one digital front door.

Empower your workforce with convenient, confidential access to care, whether they're at home, at work, or somewhere in between. Our integrated, whole-person approach connects physical and mental health support in one seamless, easy-to-use experience.

High-quality and comprehensive care across Canada

Meeting a full spectrum of mental health needs

Depression

Anxiety

Stress

Chronic pain

Mindfulness and meditation

Elder care

Focused support for 2SLGBTQIA+

Insomnia

Balancing emotions

Smoking cessation

Drug, alcohol and opioid recovery

Lifestyle topics (Parenting, relationships and more)

Better mental health starts here—for your workforce and their families

Employee & Family Assistance Plan

  • Comprehensive wellbeing and life management: Support designed to help employees navigate life’s challenges, including stress, grief, financial issues, and relationship concerns.

  • Workplace support: Dedicated support for employers and managers, with practical tools and guidance to help address employee needs with confidence and care.

  • Secure, confidential virtual counselling: Accessible support through licensed therapists for employees and their families, available anytime and anywhere.

    • Comprehensive wellbeing and life management: Support designed to help employees navigate life’s challenges, including stress, grief, financial issues, and relationship concerns.

    • Workplace support: Dedicated support for employers and managers, with practical tools and guidance to help address employee needs with confidence and care.

    • Secure, confidential virtual counselling: Accessible support through licensed therapists for employees and their families, available anytime and anywhere.

  • A one-of-a-kind solution to improve mental health diagnoses and treatment plans.

    • Comprehensive reviews: Reviews of diagnoses and treatment plans conducted by expert psychiatrists and psychologists, ensuring employees receive accurate, evidence-based care recommendations.

    • Tailored information and resources: Help empower your employees to make informed decisions about their mental health journey.

    • Valuable insights and guidance: Help support employee mental health more effectively.

    • Proven impact:

      • 81% of members improved their treatment plans

      • 76% of members had a changed diagnosis.

    • Quick access: We help your employees gain access to a network of nationally recognized psychologists and psychiatrists to reduce claims and improve return-to-work outcomes.

    • Innovative technology-based solution: We help employees connect to mental health professionals conveniently through secure videoconferencing.

    • Coordinated care team: Our team helps case managers overcome access-to-care challenges, improving outcomes, and delivering a strong return on investment.

  • Virtual sessions with a member-chosen therapist from Teladoc Health Canada’s roster

    • Focused, solution-oriented support helps employees gain clarity and actionable strategies to navigate their concerns effectively.

    • With our counselling 76% of patients with depression see improvement after third visit.

    • Before using our counselling, 40% of patients could not access care due to stigma.

  • A self-guided evidence-based digital program

    • Over 1100+ activities and in-app coaching support.

    • Designed to empower employees with tools to address mental health concerns such as anxiety, depression, and stress.

    • Help employees build resilience and improve mental health outcomes.

    • With our iCBT program, members have experienced:

      • 53% reduction in depression scores

      • 96% patient satisfaction rate

      • 82% of users see it as effective as face-to-face therapy

Backed by Results. Built for Your Workforce.

Our integrated approach delivers measurable outcomes that matter to your organization:

71%

improvement in absenteeism*

66%

of visits prevented a workplace absence*

76%

improvement in self-reported productivity*

Real people. Real impact.

Hear what our members have to say about their experience using Teladoc Health Canada's Mental Health programs.

Seamless hybrid care from a single app

4.7 out of 5 stars

Employees prefer a single unified experience for mental and physical health. They also appreciate the convenient access and personalized support they get from our integrated app.

OneApp - MH Screen - EN

*Teladoc Health Canada data