Help your employees navigate life's challenges with a comprehensive support system designed to navigate life's challenges with resilience and well-being. Our Employee & Family Assistance Program is a digital-first solution designed by global experts to provide your employees with high quality, private, and timely access to care.
of employees with depression report improvement in 3 sessions*
of employees with anxiety report improvement in 4 sessions*
employee satisfaction*
Unlimited private and confidential counselling, including family and relationship, online and via phone.
Comprehensive digital wellness program and coaching, offering always-on support with proven results.
Critical referral to a 24/7 national support network and access to a specially-trained counsellor for employees in crisis.
Confidential and private legal and financial support, personalized to employees’ concerns.
Navigation to a wide variety of life resources, including child and elder care, moving support, and family planning.
Psychological first aid, telephonic crisis support, onsite meetings, and counselling to support employees during incidents.
Co-created training on a wide range of topics including DEI, transitioning at work, mental health, and more.
Support with workplace concerns, employee-related issues, or the development of management skills.
Our Enhanced EFAP includes access to Mental Health Navigator—a specialized service that connects employees with psychologists or psychiatrists for a professional review of their diagnosis and treatment plan. It also provides guided navigation to trusted mental health information and resources, helping your workforce feel confident and supported every step of the way.
Diagnoses changed
Treatment plans changed
to assessment, on average
Source: Teladoc Health Canada data on file, 2024
Choice of preferred counsellor from our extensive and highly qualified network, offering agency and a good therapeutic fit
All programs accessible from one integrated application to address mental health and wellbeing needs
Unlimited virtual counselling sessions with the same provider, offering continuity and better therapeutic outcomes
Access to resources including: virtual counselling, mental health care, confidential legal and financial support, everyday life services, and more
Prioritize the wellbeing and productivity of your team by fostering an environment where every individual can thrive.
*Teladoc Health Canada data on file, 2024
