The world leader in virtual care, since 2002
years of delivering virtual care in Canada*
health system partnerships globally*
virtual care visits globally*
Partnering for success
As the world’s largest – and longest tenured – virtual care provider, our comprehensive clinical programs and industry-leading technology are backed by decades of experience and countless partnerships with health systems across Canada and globally. Focused on bringing the best of Teladoc Health’s global capabilities to Canadians, we have been building trusted partnerships with provincial health systems to transform healthcare delivery and improve access to care.
Global leader in system-level virtual care
Built to scale, our current system capacity covers 90M+ patients, and supports 100,000+ encounters per day. Our global experience in health system partnership has equipped us with a robust knowledge base of best practices, enabling successful design, implementation and expansion of virtual care programs.
20 years of investment in health innovation and technology
Our extensive technical and product capabilities have been refined by decades of investment into healthcare innovation, research and development and quality improvement. Our proprietary Solo virtual care platform and telehealth devices are fundamentally virtual-first, clinically data-driven, and purpose-built for the intersection of healthcare and technology. Learn more.
One partner for comprehensive, private, and secure clinical services across the continuum of care
Teladoc Health is committed to protecting the privacy of patient’s personal health information by following the provisions outlined in the Personal Health Information Act. These include, but are not limited to, Privacy Impact Assessments, third party agreements, routine audits of access to personal information and personal health information, data encryption in transit and at rest and Privacy training for all staff.
Sustainable clinical solutions with options for ‘turn-key’ or customized approach
Our programs are co-designed with partners and adapted to existing workflows to ensure seamless integration into their healthcare ecosystem. Our interoperable technology allows for efficient data sharing, enhancing collaboration and optimizing patient outcomes within the established healthcare infrastructure.
Change management, Clinical Expertise & Communications Support
Our leadership team consists of clinical and operations leaders with decades of experience in healthcare delivery, strategy, and systems operations. This wealth of expertise allows us to offer our partners dedicated in-house clinical advisory, change management and communications support, ensuring the seamless adoption of virtual care programs. Learn more.
Industry leading clinical outcomes focused on quality & patient safety
We are committed to delivering evidence-based care that promotes clinical quality and patient safety. Each program is delivered using a patient-centred approach that emphasizes patient engagement, the patient-provider relationship and quality of care. The policies and procedures governing each clinical program are designed, implemented and monitored in collaboration with our partners to support high-quality care delivery that meets or exceeds in-person care standards.
*Teladoc Health data