Virtual Primary Care

Virtual Primary Care offers access to health care providers to residents of Newfoundland and Labrador who do not have a family doctor or nurse practitioner.

During your virtual care appointment, you will communicate with a health care provider just like you do in a regular in-person appointment. The only difference is that you will communicate via video (using your computer, application, or mobile device), or via phone call, allowing you to receive medical attention from the comfort of your own home.

How to get started

To be eligible for Virtual Primary Care you must:

Not have a family doctor or primary care provider in Newfoundland and Labrador
Have signed up for Patient Connect NL.
If you have not yet signed up, you can do so here
Have a valid MCP number

Eligible people will be given access to Virtual Primary Care in phases, equitably across the different zones, starting with residents who have been signed up on the Patient Connect NL list the longest. If you are eligible, you will be notified by email or by letter once you are able to access Virtual Primary Care.

Virtual Primary Care is free for Newfoundlanders and Labradorians with a valid MCP.

Still have questions?

Once you register for Patient Connect NL, you will automatically be put on the eligibility list for Virtual Primary Care. If you are already registered for Patient Connect NL, you are already on the eligibility list. If you are eligible, you will be notified by email or by letter once you are able to access Virtual Primary Care.
You will be notified by email or by letter once you are able to access Virtual Primary Care. The email or letter will include detailed instructions on how to register and log in.
Access to Virtual Primary Care will be rolled out in phases, equitably across the different zones, starting with residents who have been signed up on the Patient Connect NL list the longest. Everyone who is without a family doctor or nurse practitioner and signed up on the Patient Connect NL list will get access in the coming months.
No. If you use Virtual Primary Care, you will still maintain your place on the waiting list to get a family doctor. Once you have an in-person family doctor/primary care provider, you will stop being eligible for Virtual Primary Care.