Telemedicine (General Medical Care)

Anywhere access to trusted 24/7 medical care

Offer convenient access to quality care from Canadian-licensed healthcare providers, when and where employees need it most. With on-demand and future appointment booking through phone, mobile app, and web, employees and their family members can feel better, faster—at the touch of their fingertips.

Comprehensive Care for the Whole Family

Our telemedicine services go beyond employees—extending to eligible dependents, spouses, parents, and in-laws. This inclusive coverage ensures your team and their loved ones have seamless access to high-quality care, whenever and wherever it’s needed.

Improving outcomes and reducing costs with virtual care

92%

of concerns addressed in the first visit*

60%

of visits prevented a workplace absence*

$2.9M

Savings from sick time payments*

Why organizations love Teladoc Health Canada

24/7 on-demand access

Give your employees and their families around-the-clock access to general medical care by phone or video. From coughs and rashes to everyday health questions, our telemedicine service ensures fast, convenient care whenever it's needed – on-demand or by appointment.

Prescriptions sent directly to pharmacy

When prescriptions are needed, they are sent directly to your employees’ preferred pharmacy, helping them receive their medications promptly and starting treatment faster.

Coverage across Canada and the US

Care is available anywhere in Canada and when traveling to the United States. Your employees can access quality healthcare services and continuity of care, even when away from home.

More time for employees

Virtual visits help your employees address health concerns quickly, avoiding trips to the clinic and waiting rooms. This convenience allows your employees and their families to get care efficiently without disrupting their daily routines.

Lower absenteeism, better outcomes

Timely medical attention can lead to faster recovery and prevent minor issues from becoming more serious. By addressing health concerns early, telemedicine helps keep your workforce healthy, present, and productive.

Multilingual support, including ASL

Translators are available in multiple languages, including ASL, so your employees and their families can access care with confidence and feel fully understood.

Canadian-licensed healthcare providers

Care is delivered by board-certified healthcare professionals in Canada. Your employees can rely on high-quality care from trusted healthcare providers.

Support to drive engagement and utilization

Optimize program utilization with our engagement tools and resources. Dedicated support ensures your employees know how and when to use the telemedicine services available to them.

Seamless hybrid care from a single app

4.7 out of 5 stars

Employees appreciate the convenience of accessing mental and physical health care on our single, fully integrated app.

OneApp Screen

90% member satisfaction

Hear what our members have to say about their experience using Teladoc Health Canada's Telemedicine service.

*Teladoc Health data