Virtual Associate Medical Director, Primary Care

(Scope of Responsibilities: 30 hours per week)

Teladoc Health Canada's mission is to help Canadians live their healthiest lives by transforming how they access care. As a Teladoc Virtual Associate Medical Director, Primary Care, you will leverage purpose-built technology to work with a collaborative team to address one of the most urgent challenges in healthcare today – providing timely primary care to patients, wherever they are.

The Opportunity

The Associate Medical Director, Primary Care is an advisory leadership role that provides medical direction to providers delivering primary and episodic care across Canada where we have Health Authority Partnerships. This role ensures excellent clinical care and supports meeting service-level agreements (SLAs) established by Teladoc. You will:

• Work closely with the Medical Leadership to provide a clinical perspective on primary and episodic care, supporting the delivery of high-quality, evidence-based, comprehensive, and compassionate care to our member patients

• Provide advice to medical, nursing and administration teams, both internally and externally, on clinical care delivery and best practices, representing healthcare providers’ experience and insights

• Monitor provider feedback, including team chats and channels, meet with team members as appropriate and recommend strategies to maintain and enhance provider engagement

• Promote a welcoming and inspiring workplace culture for care teams.

• Collaborate with the Quality Department from a medical lens to review policies, procedures, standards, and clinical practice guidelines (CPGs), and support focused and ongoing provider practice evaluations (FPPE/OPPE)

• Collaborate with the Quality Department to monitor clinical trends and patient outcomes related to program and clinical care

• Provide clinical insight to support provider scheduling and recruitment processes

• Perform other duties as reasonably requested by Medical Leadership

What You’ll Need

• Current, unrestricted licensure with a provincial college

• CCFP or equivalent designation

• Experience leading groups of primary care practitioners in a clinic and/or academic setting

• Eligible and willing to obtain a College of Physicians and Surgeons of Newfoundland and Labrador (CPSNL) licence, if required

• Provide a minimum of 4 hours of primary care every 2 weeks in the PHC/FCT Program in NL; clinical hours are paid separately from leadership compensation

• Bilingual (French) preferred

Learn more about our culture, services, and Medical Leadership Team.

Why Join Teladoc Health?

• Impactful, Connected Healthcare: Support millions of Canadians across the country with accessible care within rural regions & provincial health systems, at no cost to patients.

• Focus on Quality & Safety: Upholding the highest excellence of clinical quality standards is paramount to Teladoc Health.

• Collaborative, Supportive Network: Our diverse community is dedicated to transforming healthcare in Canada. Be a part of a growing team across Canada, that thrives on engagement, learning and growth.

• Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses innovative platforms to provide accessible care across the full continuum of care, at every stage in a person’s health journey.

• Growth and Innovation: We are growing rapidly - Come grow with us and support our expanding mission to make healthcare more accessible.

• Diversity and Inclusion: At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

Teladoc Health Canada, Inc. uses artificial intelligence-assisted tools as part of our recruitment process, including to screen and evaluate candidates. These tools support, but do not replace, human judgment. Our hiring team makes all final decisions.

At Teladoc Health Canada, we are dedicated to building a workforce that reflects the diversity of the communities we serve. We welcome applicants from all backgrounds and are committed to fostering a workplace where everyone feels respected, supported, and empowered to thrive.

Employment decisions are made without regard to race, colour, ancestry, place of origin, religion, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, citizenship, or any other protected ground under applicable human rights laws.

If you require accommodation during any stage of the recruitment process, please contact us at: RecruitmentAccessibilityRequestsCanada@teladochealth.com. We will work with you to ensure your experience is equitable and accessible.