Caregiver Program

Caring for others starts with caring for you

The Caregiver Program offers compassionate, clinically-guided support so you can care for your loved one. Whether you are new to caregiving or navigating long-term responsibilities, this program provides personalized emotional, educational, and practical support.

The Caregiver Program is available through the Mental Health Navigator service, part of Teladoc Medical Expert services.

Caregiver Member - Hero

Who is this program for?

Caregiving looks different for everyone. You don’t need to do it full time, or call yourself a caregiver, to get the help you deserve. No matter who you care for or how often, this program is here to help you feel supported, informed, and confident. This program is for anyone who is:

Supporting a spouse, child, parent, or other individual with a health condition, physical or mental disability, or age-related need.

Starting out and feeling unsure or overwhelmed with the responsibilities and decision-making.

Providing care for an extended period and experiencing stress, fatigue, or burnout.

Part of the “sandwich generation” balancing the needs and pressures of caring for children and aging adults.

Looking for tools, resources, or health coaching to support your own wellbeing while caring for others.

How the program works

Access the Caregiver Program through Mental Health Navigator online or by phone. A member of our support team will guide you through next steps!

1

Submit a Request

Request through the online form or by phone, and a member of our care team will connect with you.

2

Personalized Assessment 

Complete an intake call with a case manager detailing your caregiving role and current challenges.

3

Dedicated Support 

Your dedicated case manager will provide health coaching, answer questions, and guide you through the next steps.

4

Personalized Action Plan 

You will receive tailored guidance, tools, and community-based resources aligned with your caregiving needs.

5

Ongoing Check-Ins

Follow-ups with your case manager will occur at key intervals based on your needs.

Support for every step of your caregiving role

Through this program, caregivers receive access to:

  • Personalized intake and wellbeing assessments
  • One-on-one coaching with trained health professionals
  • Stress, sleep, anxiety, and burnout screening
  • Care navigation support, including home care, respite, and benefits guidance
  • Financial and legal resource navigation
  • Ongoing check-ins based on your needs