Get guidance and expert medical opinions from leading specialists

Whether you need medical questions answered, a diagnosis double-checked, help deciding on a treatment plan, or guidance about a surgery, we can help. Teladoc Health Canada offers expert medical services to connect you with world-renowned specialists and other resources. Contact us today to make clear and informed medical decisions.

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Your plan includes extended family benefits! 

These services are available for you and your spouse, dependents, parents and parents-in-law.

Choose a service

Expert Medical Opinion

Guidance and support from internationally recognized experts.

Our leading experts span over 450 medical specialties and can provide you with a medical opinion on a wide range of conditions.  Get deeper insight and guidance on: 

  • Making confident medical decisions with personalized answers to your questions

  • Getting an in-depth review of your diagnosis or treatment

  • Receiving a second opinion report that you may share with your provider

  • Deciding on the best treatment option to move forward with

We also provide personalized support through specialty programs for chronic and complex conditions such as Menopause Care and Weight Management. These programs offer tailored plans, access to dedicated lifestyle coaches, and ongoing support to help you manage symptoms, improve overall wellbeing, and achieve your long-term health goals. 

  • Guidance and support from internationally recognized experts.

    Our leading experts span over 450 medical specialties and can provide you with a medical opinion on a wide range of conditions.  Get deeper insight and guidance on: 

    • Making confident medical decisions with personalized answers to your questions

    • Getting an in-depth review of your diagnosis or treatment

    • Receiving a second opinion report that you may share with your provider

    • Deciding on the best treatment option to move forward with

    We also provide personalized support through specialty programs for chronic and complex conditions such as Menopause Care and Weight Management. These programs offer tailored plans, access to dedicated lifestyle coaches, and ongoing support to help you manage symptoms, improve overall wellbeing, and achieve your long-term health goals. 

  • Convenient access to general physicians, specialists, and facilities across Canada. 

    Get help with locating a specialist within your preferred travel radius who meets your specific requirements.

  • Locate specialist care outside of Canada. 

    Get help with locating specialists outside of Canada by accessing the Teladoc Health global database of expert physicians in more than 450 specialties and sub-specialties. When you seek assistance in finding a doctor, specialist, or facility outside of Canada, we search our full database of more than 50,000 experts.

    With this service, you get access to care information you might not find elsewhere, so you can find the right care for your specific needs.

    83% member satisfaction
  • Healthcare navigation and decision-making.

    Get help navigating the healthcare system with a personal navigator who will also connect you to information and resources in the care areas of your need.

    Get advice for:

    • Finding care and residency for elderly parents

    • Formulating questions to ask your physicians

    • Locating allied health professionals such as massage and physiotherapists

    • Locating group support

    • And more!

    When you're uncertain about your condition or struggling to navigate a path forward, we help by guiding you on the right path to wellness.

  • Learn more about your mental health with guidance and support.

    Mental health can be hard to navigate. Let us help. Get an expert assessment and review of your mental health diagnosis.

    This service can help if you:

    • Haven't received a diagnosis and need support

    • Have a condition that isn't improving

    • Need clarity on your next steps

    • Haven't seen improvement from your current medication treatment

    • Are looking for support to navigate the mental health system

    Mental Health Navigator is a confidential, compassionate resource to guide to appropriate care, whether you're experiencing stress, anxiety, depression, or another mental health issue.

Make confident health decisions

When you get started with Teladoc Health, we get right to work to help you live your healthiest life possible.

1

Initiate 

Provide basic information by phone or web and get matched with a Member Advocate.

2

Intake 

Speak with your dedicated Member Advocate and provide your medical history.

3

Navigate 

The Member Advocate helps you navigate to the most appropriate expert service.

4

Resolve 

Receive a clear path forward to resolve your health concerns.

Your trusted partner.

We are committed to making clinical quality and convenient virtual care our top priority. That includes extending access to medical experts wherever you are, giving you the peace of mind you need to be confident in your care.

With Expert Medical Opinion, our members have seen:

56%

diagnosis enhanced

80 %

treatment enhanced