Teladoc Health Canada
Teladoc Health Canada

Get guidance and expert medical opinions from leading specialists

Whether you need medical questions answered, a diagnosis double-checked, help deciding on a treatment plan, or guidance about a surgery, we can help. Teladoc Health Canada offers expert medical services to connect you with world-renowned specialists and other resources. You also now have access to three new specialty care programs, available to you through Expert Medical Opinion: Menopause Care, Weight Management and the Caregiver Program. Contact us today to make clear and informed medical decisions.

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Your plan includes extended family benefits! 

These services are available for you and your spouse, dependents, parents and parents-in-law.

Choose a service

Expert Medical Opinion

Guidance and support from internationally recognized experts.

Our leading experts span over 450 medical specialties and can provide you with a medical opinion on a wide range of conditions. Get deeper insight and guidance on: 

  • Making confident medical decisions with personalized answers to your questions

  • Getting an in-depth review of your diagnosis or treatment

  • Receiving a second opinion report that you may share with your provider

  • Deciding on the best treatment option to move forward with

Specialty Care Programs:

  • Access specialty services, including: Menopause Care, Weight Management, and the Caregiver Program (see the section below for more information)

Get peace of mind from experts who care. You can get answers and make a plan that works for you — all from the comfort of your home.

  • Guidance and support from internationally recognized experts.

    Our leading experts span over 450 medical specialties and can provide you with a medical opinion on a wide range of conditions. Get deeper insight and guidance on: 

    • Making confident medical decisions with personalized answers to your questions

    • Getting an in-depth review of your diagnosis or treatment

    • Receiving a second opinion report that you may share with your provider

    • Deciding on the best treatment option to move forward with

    Specialty Care Programs:

    • Access specialty services, including: Menopause Care, Weight Management, and the Caregiver Program (see the section below for more information)

    Get peace of mind from experts who care. You can get answers and make a plan that works for you — all from the comfort of your home.

  • Convenient access to general physicians, specialists, and facilities across Canada. 

    Get help with locating a specialist within your preferred travel radius who meets your specific requirements.

  • Locate specialist care outside of Canada. 

    Get help with locating specialists outside of Canada by accessing the Teladoc Health global database of expert physicians in more than 450 specialties and sub-specialties. When you seek assistance in finding a doctor, specialist, or facility outside of Canada, we search our full database of more than 50,000 experts.

    With this service, you get access to care information you might not find elsewhere, so you can find the right care for your specific needs.

    83% member satisfaction

  • Healthcare navigation and decision-making.

    Get help navigating the healthcare system with a personal navigator who will also connect you to information and resources in the care areas of your need.

    Get advice for:

    • Finding care and residency for elderly parents

    • Formulating questions to ask your physicians

    • Locating allied health professionals such as massage and physiotherapists

    • Locating group support

    • And more!

    When you're uncertain about your condition or struggling to navigate a path forward, we help by guiding you on the right path to wellness.

New specialty care programs

At Teladoc Health Canada, our mission is to empower all people everywhere to live their healthiest lives by transforming the healthcare experience. That is why we have launched three new specialty care programs which are now available at no extra cost through Expert Medical Opinion. To access these programs, fill out the request form and, when prompted to describe your medical concern, note the program of interest. 

Menopause CareWeight ManagementCaregiver Program

Real people. Real health outcomes.

Hear what our members have to say about their experience using Expert Medical Opinion.

Make confident health decisions

When you get started with Teladoc Health Canada, we get right to work to help you live your healthiest life possible.

1

Initiate 

Provide basic information by phone or web and get matched with a Member Advocate.

2

Intake 

Speak with your dedicated Member Advocate and provide your medical history.

3

Navigate 

The Member Advocate helps you navigate to the most appropriate expert service.

4

Resolve 

Receive a clear path forward to resolve your health concerns.

Access member webinars and newsletters

Discover a wide range of topics, catch up on missed sessions or past newsletters, or access your favourites anytime, on-demand.

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Your trusted partner.

We are committed to making clinical quality and convenient virtual care our top priority. That includes extending access to medical experts wherever you are, giving you the peace of mind you need to be confident in your care.

With Expert Medical Opinion:

78%

saw an enhanced diagnosis

68 %

saw enhanced treatment plans

Navigating women's health

We understand that navigating women’s health can sometimes feel complicated and overwhelming. That’s why we created the Women’s Health Hub—a dedicated resource to help you stay informed and empowered. It highlights key health issues affecting women, provides educational content, and highlights programs available to you, including Menopause Care. Visit the Women’s Health Hub to learn how you can support your health and wellbeing.

Women's Health Hub